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EDF Energy Reviews

4.5

20 Customer Reviews

Excellent

13

Very good

5

Average

1

Poor

0

Terrible

1

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Reviews Q&A
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Phoebe030
2 Contributions

0

App redundant if discount applies
Easy to use app but difficult to enter discount codes so customers are not able to utilise them without calling which tends to make the app worth less.

Written 21 July 2022

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Lopez519
3 Contributions

0

Easy to setup appointment
Easy to setup appointment

Written 21 July 2022

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Would Recommend

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Bryant032
2 Contributions

0

Hope for many in a difficult time..
At a particularly difficult time - some hope provided by a decent tariff offer, a solid customer experience and hopefully provided some certainty in a tricky time for all in the UK.

Written 21 July 2022

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Would Recommend

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Alison F.
2 Contributions

0

top class service
Didn’t have too long a wait, advisor was very polite and helpful. Sent me an email which explained my query about my account and checked I had received it before signing off, wasn’t at all patronising, to summarise- excellent service

Written 20 July 2022

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Would Recommend

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Zoe Knight
2 Contributions

0

excellent
very quick response

Written 20 July 2022

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Would Recommend

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Amanda242
2 Contributions

0

Very helpful agent
Very helpful agent

Written 20 July 2022

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Would Recommend

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Catherine Ramirez
3 Contributions

0

So easy to close accounts as I am…
So easy to close accounts as I am moving abroad very straight forward Thank You

Written 20 July 2022

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Would Recommend

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Cathy Adams
3 Contributions

0

Great service
Great service

Written 20 July 2022

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Stephanie Ferguson
4 Contributions

0

Very helpful
Very helpful

Written 20 July 2022

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Would Recommend

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Ella315
4 Contributions

0

Perhaps the experience should be…
Perhaps the experience should be requested after the fitting.

Written 20 July 2022

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Would Recommend

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Jakob W.
3 Contributions

0

Only been with EDF a short time
Only been with EDF a short time. So far, so good. How good you are, only time will tell.

Written 20 July 2022

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Would Recommend

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Tracy839
4 Contributions

0

Easy to book when you can find a…
Easy to book when you can find a suitable date

Written 20 July 2022

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Would Recommend

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Sanchez834
3 Contributions

0

5 star service
The fitter rang to ask if he could come earlier which was ? for me too. He was prompt, polite , helpful and efficient. 5* service

Written 20 July 2022

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Would Recommend

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Riley R.
5 Contributions

0

A very quick response
A very quick response, and they helped me with what I needed, much appreciated

Written 20 July 2022

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Would Recommend

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Becky Riley
4 Contributions

0

Pleasant and courteous
Pleasant and courteous, a pleasure rather than a chore!

Written 20 July 2022

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Would Recommend